Privacy Policy

1. What data may we process?

• Information you voluntarily send through WhatsApp, such as your name, contact number and order or support details.
• Basic technical data required to operate and secure the website, such as server logs, IP address and browser information.
• Optional analytics data only where you have enabled it through Privacy Settings.

2. Why do we use data?

• To respond to enquiries, fulfil orders and provide support.
• To operate, secure and improve the website and user experience.
• To understand website usage when optional analytics are enabled.
• To meet applicable legal, accounting or regulatory requirements.

3. WhatsApp and external services

When you select a WhatsApp button, you are transferred to an external service with its own terms and privacy practices. We use information received in the conversation for your enquiry, order, support and related legal obligations.

4. Sharing with third parties

We do not sell customer data. We may use trusted hosting, operational or analytics providers where necessary to deliver the website and service, subject to applicable legal requirements.

5. Retention and security

We retain data only for as long as needed for the purpose for which it was collected or to meet legal requirements, and we apply reasonable measures to reduce unauthorized access, loss or misuse.

6. Your rights and choices

Subject to applicable law, you may have rights to access, correct or delete your data or withdraw optional consent. You can also control non-essential measurement technologies through Privacy Settings.

7. Policy updates

We may update this policy when the website, services or applicable requirements change. The latest revision date will be shown when appropriate.